Shipping Policy

Free U.S. Shipping

TetherMate offers FREE standard shipping on all orders within the United States, including Alaska and Hawaii.

Processing Time

Orders are typically prepared and shipped within 1–3 business days. Since our products are 3D printed in-house, processing may take longer during busy periods. We'll notify you if your order is significantly delayed.

Delivery Time

Orders are shipped primarily through USPS Ground Advantage. Delivery typically takes 2–5 business days after shipment, although Alaska, Hawaii, and some destinations may take longer.

Delivery estimates are not guaranteed.

Tracking

Once your order ships, you'll receive tracking information when available.

Shipping Issues

If your package is lost, damaged, or hasn't arrived within the expected timeframe, please contact us at tethermatesupport@gmail.com with your order number so we can help.